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Shipping & Returns

Returns Policy

You may return any unused item in the original package within 30 days of delivery for a refund of the product value.  All shipping is the responsibility of the Customer.  World Kettlebell Club will only cover shipping if you are sent the wrong product, or in very rare cases if the product has a non-cosmetic defect like a broken handle.  Please see our Guarantee below for more details.

Kettlebells 38KG and heavier have lead inside, and are hand filled and machined.  These kettlebells are NOT covered under our standard warranty.

Should you ever need a refund, it will be processed within days of us receiving the package. Prior to returning any item we require contact be made at this email address: service@worldkettlebellclub.com

Courses and Certifications

Courses/Certifications are reservations of a spot, but you can reschedule for any similar Course/Certification should you have a reason for not being able to attend.   You may also transfer your course purchase to another student if you are unable to attend.  Course purchases are NON-REFUNDABLE.  


Shipping

All shipping rates posted on this site are for CONTINENTAL US ONLY

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Domestic Kettlebell orders are shipped via FedEx Ground:

http://www.fedex.com/us/fedex/shippingservices/package/ground.html

You can track kettlebell orders here:

http://www.fedex.com/Tracking


When you place an order you are paying fixed shipping which is only for orders in the Continental US. If there is a discrepancy we will contact you before proceeding with the order. If you have any concerns about shipping for any reason, please notify us and we will answer all your questions:
service@worldkettlebellclub.com


Bulk Shipping

Depending on quantity, you may send your own trucking to pick up your order.  There is a minimum order of 36 Kettlebells to be considered for this option.  This and all other inquiries should be made to:service@worldkettlebellclub.com

Lifetime Guarantee

We are confident in our products, and stand behind them. Some of our items offer a Lifetime Guarantee, such as our VF ProGrade™ Kettlebell line. This means that at any time should one of our kettlebells break, we will replace it with a new one. This does not cover wear such as chips, dents, rust, marks or anything cosmetic like paint.  Typical issues with sand casting may cause particles to be trapped inside, this is not covered under warranty.

In the unlikely chance a handle should break, please return the item at your cost for our inspection, and we will return a new one to you at our cost. You must be the original owner of the product, submit photographs of the damage, and show proof of purchase. The item must be treated with reasonable care and for the purpose for which it was intended, but that is a Lifetime Guarantee because we expect a VF ProGradeKettlebell to last many lifetimes!

Certain items such as Tshirts or KettleShields™ are considered wear items and do not carry any warranty.